Privacy Policy & Terms – City Taxi

At City Taxi, your privacy and trust are our top priorities. This Privacy Policy & Terms outlines how we collect, use, and protect your personal information when you use our taxi, car rental, and outstation services in Chennai and our service areas.

1. Information We Collect

We may collect the following information to provide and improve our services:

• Name, contact number, and email address
• Pickup and drop-off locations
• Payment details (processed securely via third-party gateways)
• Travel preferences and booking history

2. How We Use Your Information

Your data is used solely for:

• Processing bookings and payments
• Providing timely pickups and drop-offs
• Improving our services and customer experience
• Sending booking confirmations and service updates

3. Data Protection & Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.

4. Sharing of Information

We do not sell or rent your personal information. Data is shared only with trusted partners necessary to fulfill your booking (e.g., drivers, payment processors).

5. Cookies & Tracking

Our website may use cookies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings.

6. Terms of Service

• Bookings are subject to vehicle availability.
• Fares are calculated based on distance, time, and service type.
• Cancellations may incur charges as per our cancellation policy.
• Passengers are responsible for their belongings during travel.

7. Service Areas

Our Privacy Policy & Terms apply to all services provided in: Sri City, Tada, Sullurupeta, Gummidipoondi, Ponneri, Chennai, Thiruvallur, Redhills, Pondicherry, Vellore, Gudur, Naidupeta, Nellore, Sri Kalahasthi, Tirupati & Tirumala.

8. Contact Us

If you have any questions about this Privacy Policy & Terms, please contact us:

City Taxi
Phone: +91-829728279
Email: [email protected]
Website: www.citytaxi.co.in